culture change

Making Music Not Noise: Culture Change at a Top Asset Management Company

Over the past two years the Marketing Leadership Team (MLT) at Capital Group/American Funds, one of the largest and most successful asset management companies in the world, has embarked on a large-scale culture change journey. Their aim: to build a world-class, customer-centered marketing department. They wanted to move away from obfuscation and “buzz language” so […]

back office collaborative

Collaborative Strategy Is Key to Growth and Innovation for these Trailblazing Credit Unions

Credit Unions are, by their very nature, co-operative, founded on the 7 International Co-Operative Principles. However, in an era where digitization is transforming – disrupting even – the financial services industry, strategic collaboration is proving key for a group of credit unions looking to not only safeguard their place in the industry, but to grow, […]

healthy aging summit

Generating Possibilities for Systemic Change through Large Group Dialogues, Part II: The 2017 New Brunswick Healthy Aging and Care Summit

In Part I of our story on the 2017 New Brunswick Healthy Aging and Care Summit, we looked at the impact of the summit and the ways in which it is generating possibilities for positive action. How did this germination occur? How do you design a gathering that values everyone’s voice and, in so doing, […]

large group dialogues

Generating Possibilities for Systemic Change through Large Group Dialogues: The 2017 New Brunswick Healthy Aging and Care Summit

Just released: read the full report from the 2017 Healthy Aging and Care Summit! The New Brunswick 2017 Healthy Aging and Care Summit is a concrete example of the ways in which large group dialogues can act as catalysts for systemic change. This was not a standard conference on aging or a series of government-led […]